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Home > FAQs > Does the XOGO Mini work with captive portal networks?
Does the XOGO Mini work with captive portal networks?
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The short answer is yes, our devices will absolutely work on captive portal networks! You just need to take an extra step. For those who don’t know, a captive portal network is a WiFi network that launches a webpage that you need to sign into with a username and password.  These networks are common in hotels and airports, and sometimes found in corporate environments. A lot of consumer devices like the XOGO Mini (and Apple TV, Nest thermostat, etc.) do not have the ability to launch a web browser and display this portal; however, they will still work.  You just need to contact the network administrator and ask him/her to white-list the MAC address of your device (they will know what this means!). 


Tip: if you are using a XOGO Mini, the MAC address for your device is displayed on the initial PIN code screen.


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